AI agents
AI that does the jobs you never get round to.
An agent is a small piece of software that does one job, the same way, every time — reading what comes in, deciding what to do with it, and either doing it or handing you a draft. Not a chatbot you have to talk to. A colleague that never forgets.
Here are five we build for small businesses. Each one is set up around how you already work, and you can switch it off any time.
01
Enquiry triage
The job
Enquiries arrive by email, website form, Facebook and WhatsApp — and the good ones get buried.
- Time saved
- Typically 3–5 hours a week, and fewer missed jobs
- Running cost
- Around £5–£15 a month in AI usage
What the agent does
- Reads every new enquiry the moment it lands, wherever it came from
- Sorts it: real job, price shopper, supplier, spam
- Drafts a reply in your words, with the next step (book a call, send a quote)
- Pings you on your phone for anything urgent or valuable
Works with
- Website forms
- Your CRM
You stay in charge: You approve replies until you trust it — then let it send the simple ones.
02
Review responder
The job
Replying to every Google review helps your ranking. Nobody has time to do it.
- Time saved
- Typically 1–2 hours a week — and more reviews coming in
- Running cost
- Around £2–£5 a month in AI usage
What the agent does
- Spots every new Google review
- Drafts a reply that mentions what the customer actually said
- Flags anything negative straight to you, with a suggested calm response
- Asks happy customers for a review after a job is marked done
Works with
- Google Business Profile
- Your job list or CRM
- Email or WhatsApp
You stay in charge: Positive replies can go out automatically; negative ones always come to you first.
03
Quote drafter
The job
Writing quotes in the evening, from notes, photos and a half-remembered site visit.
- Time saved
- Typically 2–4 hours a week, and quotes out the same day
- Running cost
- Around £5–£10 a month in AI usage
What the agent does
- Takes your notes, voice memo or photos from the job
- Builds a tidy quote from your own price list and past quotes
- Writes the covering email, in your tone
- Chases politely if there’s no reply after a few days
Works with
- Your price list
- Invoicing or CRM
You stay in charge: Nothing goes to a customer until you’ve checked the figures and pressed send.
04
Inbox sorter
The job
Your inbox is a mix of customers, suppliers, invoices and noise.
- Time saved
- Typically 2–3 hours a week
- Running cost
- Around £5–£10 a month in AI usage
What the agent does
- Labels and files every email as it arrives
- Pulls out invoices and receipts for your accountant
- Writes a short morning summary: what needs you today, what can wait
- Drafts replies to the routine ones
Works with
- Gmail or Outlook
- Your accounts folder
You stay in charge: It files and drafts. It never deletes, and never sends without you.
05
Website assistant
The job
Visitors have the same five questions — at 10pm, when you’re not there to answer.
- Time saved
- Typically 1–3 hours a week, and enquiries captured out of hours
- Running cost
- Around £10–£30 a month in AI usage, depending on traffic
What the agent does
- Answers questions about your services, prices and area — from your own content only
- Books calls straight into your diary
- Hands over to you, with the full conversation, when it’s out of its depth
- Tells you what people keep asking, so your website can answer it
Works with
- Your website
- Your calendar
- WhatsApp or email
You stay in charge: It only says what your own pages say. If it doesn’t know, it says so and passes it to you.
How we build them
01
Start with one job
We pick the job that wastes the most of your week, build that agent, and prove it before adding another.
02
Your data, kept tidy
Agents use business-grade AI services that don’t train on your data. We connect only what each agent needs — nothing more.
03
A person in the loop
Every agent starts in “draft” mode: it prepares, you approve. You decide what it’s allowed to do on its own, and when.
04
No big subscriptions
Most small businesses don’t need a £20-a-month AI plan per person. Agents run on pay-as-you-go usage — usually a few pounds a month.
Which job would you hand over first?
Book a free 30-minute call. Tell us what eats your week, and we’ll tell you honestly whether an agent would help — and what it would cost to build.